MacBook Repair Ticket

SUBMIT A REPAIR REQUEST

Please fill out the form in detail ensuring all information is accurate.

Once we receive your submission, we will send you an email with your repair ticket number, and further information relative to your request.
Or If you place you placed your repair order already , just mention the ticket number.

Information given will make fast and easy repair process.

Your Information

Name *

First

Last

Phone

Email *

Return Address

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Device Information

Select your device *

Macbook
iMac
Mac Mini

Model Number *

Model Number usually begins with an A letter. easily found on back of MacBook

Serial Number

serial number if known

Device Problem *

Broken screen, Not charging, water damage, no power, board issue, backlight issue

Important data on device or we can reset it if we needed to? *

If there is important data on the device, select yes. sometimes we need to reset the device to complete the repair. Please make sure you backup the device before sending it for repair.

Passcode *

Passcode needed for testing.

Notes *

History of the device and if any previous repair attempts, description how the issue happened.

Our Work On Instagram

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Tech Lab - Repair Specialist.
Phones - Tablets - Laptops Repair
Board Repair Specialist - Data Recovery
Sales@techfixlab.co.uk - 0751 660 6600

#LocalRepairShop #WorthingBusiness #RepairSpeciali

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Another device on the repair bench for inspection

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Checking a tablet’s touchscreen response is one wa

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We use diagnostic equipment to help check power an

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What Clients Say?

Here are testimonials from clients that we have worked with and are happy to share
their opinion about the process and the results.

Tech Lab - Repair Specialist

4.9

review us on

Mike T

1 week ago

I haven’t even used these guys yet but they provided great advice in a one minute phone call and I will not consider anyone else for paid work

Tom M.

1 week ago

Excellent service from start to finish – highly recommended! I sent my 2016 MacBook Pro 15-inch to Tech Lab with a suspected Flexgate issue, where the screen would go black when opening the lid. From my initial enquiry, their communication was excellent. They responded quickly, clearly explained the fault and repair process, and kept everything straightforward through their email and ticketing system. The mail-in repair process was really well organised, with clear instructions and updates throughout. They confirmed the original display flex cable was badly worn and replaced it with a new, longer cable. The MacBook was returned promptly and is now working beautifully again. Really impressed with their technical expertise, professionalism and customer service. It’s refreshing to find a company that can properly repair older Apple hardware rather than simply replace expensive components. Wouldn’t hesitate to recommend Tech Lab.

2 weeks ago

Great service, explained what needed to be fixed straight away and communication was clear throughout. Fair price to fix my Switch 2 👍

Kim S.

2 weeks ago

Exceptional service from Remon and his team. From first contact to a completed repair in 24 hrs with superb communication and thoroughly professional service. I would highly recommend the Tech Lab team

Jens C.

2 weeks ago

Techlab did fantastic work on my ASUS Z13 that needed motherboard level work. Despite me living in Ireland and customs creating massive problems, Thechlab was there the entire time and helped me not only fix the laptop, but also helped me solve the customs issues. Five stars!

Pete T.

2 weeks ago

Had my iPhone 16 pro USB-C port replaced , very good service , after booking a drop off, the work was completed in just over an hour. Highly recommend

Carol B.

2 weeks ago

I had not been able to use my mobile for days, it was telling me all sorts of rubbish and I couldn't get rid of it. I just found Remon at Tech Lab and the service was first class. He was a very pleasant and obviously knowledgable young man. All fixed, cleaned a secured within 2 hours, Amazing! Extremely pleased with this company and will most certainly use again if I need more repairs on my gear. Thanks very much.

chris K.

2 weeks ago

Remon was brilliant. He got me into my old laptop. I hadn’t used it for 7 years! Thanks and I’ll be back to upgrade it soon 😇🙏😎

Anthony S.

3 weeks ago

I've been a few times to Remon at tech lab to fix my phone gets done within a couple of days I recommend this phone shop

Roger D.

3 weeks ago

Absolutely brilliant service. My Samsung tablet was hacked one evening and I hadn't got a clue what to do to deal with the problem. I phoned TechLab and spoke to Chris and agreed that I should take the tablet in for him to look at. He immediately recognised the problem and said it would have to be plugged into some sort of gizmo ( my words not his). He said it should take a couple of hours. About an hour later I received a message saying all was done and ready for collection. I picked up the tablet and all was back to normal. I would recommend TechLab for any computer problems without hesitation. Good, quick and friendly service. Fantastic

Dan H.

3 weeks ago

Took my laptop in for a new charge port and service when my charge port stopped working. The guys were great and fixed the problem quickly. I would 100% recommend them

Richard E.

3 weeks ago

Took my ps5 in for a full deep clean and wow I can't thank these guys enough it's spotless and runs faster and can not hear the fan no more. Fantastic work and highly recommend

Rob K.

4 weeks ago

Excellent and prompt phone repair service provided by Chris and Remon

Matthew C.

4 weeks ago

Great service fixed my bmw led circuit board at short notice 100% recommended

Robyn-Leigh J.

4 weeks ago

I had taken my phone here for repair after dropping it and losing all of my non-backed up photos , contacts and text messages (pretty much everything). They were super friendly but I was told that the repair would be very expensive and not guaranteed because of the extent of the damage. So instead they provided me with a home remedy to attempt. It worked perfectly and I was able to get everything off of my broken phone and onto my new one. Cannot recommend these guys enough. Very honest and genuinely helpful people.

Colin S.

4 weeks ago

Friendly service, prompt repair seemed very professional.

Helen T.

1 month ago

Took my son’s desktop computer, they did a clean and assessment, he is very happy as it is running so much faster. Quote was the best , got it back really quick. Great service

Susanne B.

1 month ago

Fantastic service received today. Dropped phone off in the morning, fault in charging port identified straight away, had matching one in stock and phone was repaired on the same day. Brillian service & communication, professional staff & good price for repair. Thank you Tech Lab! Highly recommend.

Stephen R.

1 month ago

Lovely guys. Very quick to help. Prioritised my service because they knew how badly my son wanted his ps5 to work 😅. My sons ps5 was overheating after 15 minutes of gameplay. I thought I might need to bite the bullet and buy him a new console. Thought I would try to salvage what I could so I brought it to Tech Lab to see what they could do. They did an awesome job. They cleaned up the damaged system and applied new thermal paste. All in one day. His ps5 now runs like a dream and I've got a happy child now able to run the more taxing games with a quiet, fully functional ps5. Will come back to get it serviced here again next year! Thank you so much for the tip service and great communication throughout the day. 🙏🏼

Matthew

1 month ago

Michael

1 month ago

Professional and efficient repair of IPhone using Genuine Parts. Definitely made the right choice in where to place my trust. Thank you guys

Bogdan M.

2 months ago

Fantastic service. Brought my overheating ASUS gaming laptop to Techlab UK and they completely sorted it out. They did a thorough strip-down inspection, found the exact cooling issues on the motherboard, and fixed it properly using the correct thermal materials. They were incredibly transparent, communication was great, and the price was very reasonable. My laptop is now running beautifully, super smooth, and the temperatures are exactly where they should be under heavy load. Brilliant shop, will definitely take the laptop to them if any other issues occur in the future!

Lorestalker N.

2 months ago

Quick, knowledgeable, kind. These guys know their tech, and they want to help you by priority. Even little things, like a lost screw for a PC build, are well within their reach. Top quality help, go to these guys for everything.

Tyler

2 months ago

Swift and professional service, ps5 now ready for gta 6

Sally H.

2 months ago

fantastic work, fast turnaround, really friendly

Emma B.

2 months ago

Paul C.

2 months ago

My child tablet was locked out. Forgot password. Couldn't reset normal Google way as too many attempts. Proved the ownership with a receipt and the gents did a software restore and its fully available. Great service. Collected the next day. Would highly reccomend.

Daniel B.

2 months ago

Absolute fantastic service. Now had both my sons Xbox fixed. Fast service and fantastic communication. Highly recommend!!

Andre F.

2 months ago

First time visiting and I was really impressed. I was prepared to spend hundreds to get my Xiaomi phone fixed and they fixed it on the spot for much, much less. Thank you!

Martin R.

2 months ago

Superb service. I had my iPad fully repaired and back to me within 4 days. At all stages I was kept fully informed. It is so refreshing to deal with a trustworthy firm, especially when it comes to the repair of IT devices.

Tony B.

2 months ago

Dropped off my Samsung S23 off at 10.30am as I had no access to my phone due to a virus. Chris said it would probably take about a couple of hours, so I left it with him. About 2 hours later received the text to say all fixed ready to pick up. Collected the phone mid afternoon all working perfectly. A big thank you to the team at Tech Lab. A brilliant service.

John D.

2 months ago

Very quick and successful repair of my Dell desktop PC. Recommend highly.

Oliver P.

2 months ago

Amazing service. Found and resolved issue with my daughters laptop and fixed it whilst I waited.

Nicola H.

2 months ago

Ive brought my phone in three times,twice as i was unfortunately scammed by another shop. they could not have been more helpful ànd fixed phone when it was on last legs all the time with a kind helpful personality. Would highly reccomend them there abs stars.

Jennifer S.

2 months ago

The guys are so helpful, will always try to help and give great advice. Have recommended to family and friends

Jess G.

2 months ago

Tech Lab replaced my iPad screen in extra quick time as I was only in Worthing for a day. Excellent service, very friendly and helpful. I recommend them.

Spencer V.

2 months ago

Fast Affordable Honest Perfect service

Lawrence W.

2 months ago

Remon and the team are outstanding repair specialists, and their workmanship is exemplary.

simon b

2 months ago

All good, gave me a quote for the repair, got it done and even had it ready the same day. Pleasure to deal with, would use again

Simon B.

3 months ago

Thanks Chris & Co for dong a splendid job fixng my laptop, albeit taking a little longer than expected thanks to the Royal Mail having "lost" the one essential part needed, but it was worth the wait, with the repair done and accompanied with some great customer service.

Amy

3 months ago

Really impressed with the service from these guys! They fixed my Acer laptop really quickly and were incredibly helpful. They’ll definitely be my go-to for all my tech needs moving forward, both for my personal devices and our business computers. Highly recommend.

Sam K.

3 months ago

Took my PlayStation here as it was turning off during use. They were very helpful, gave me loads of information making me feel confident in the decision. They were done in a day and I got an email and a phone call when it was complete, and my playstation is as good as the day it was bought. Friendly faces and great customer service, cannot recommend enough.

Sean B.

3 months ago

Fantastic service! I had my PS5 serviced and cleaned and they did a great job. I would definitely recommend. Thank you guys.

Rodrick H.

3 months ago

Thankyou techlab for your usual excellent service and thanks for the free gift

loomian N.

3 months ago

Only tech place I will use, great service and knowledgeable staff.

Jackobyron

3 months ago

Had to get a replacement battery for an Iphone 13, quick and simple fix. Both members of staff were extremely helpful giving me clear instructions of what to do post repair and how to restore the phone back to factory setting to ensure it was fully fixed. Highly recommend!